Legal notice

Warranty & complaints 

If your order have any error or defects you have the right to get a rectification, redelivery, price reduction, compensation or cancellation of the purchase after Norwegian law. The right to complain applies for two years after the purchase have been completed. The defect or error must be significant before cancellation can be made and must be communicated in writing for reasons of proof. This must be done within a reasonable time after you have discovered the defect. Njord will confirm receipt of all complaints in writing. In the unlucky event of any errors or defects on our products please contact us at Njord.apparel+support@gmail.com or call us at: +47 465 17 706. (With a photo of the defect or error, please.)

Right of withdrawal

The Act on the Right of Withdrawal entitles you to cancel your purchase. The package must then be returned to us within 14 days. If you are exercising your right to withdraw from the purchase, the goods must be in the same condition as when you received them. We are obliged to make a refund of the amount you have paid, including the cost of shipping. Returned goods should be sent to Njord in accordance with the methods and directions set forth on the Websites Return and refund policy

Uncollected packages

All our orders are sent directly from our warehouse. It is not possible to change/cancel an order once it has been placed. A charge of EUR20/NOK200/SEK200 will be added for uncollected packages to cover the cost of returning it and handling costs.

Force Majeure

Njord is not liable for any delays caused by circumstances beyond Nord's control, e.g. general labor dispute, acts of war, fire, lightning, terrorist attacks, changed governmental orders, technical problems, defects in power- /tele-/computer communications or other communication and defects or delays in the service by sub-suppliers due to circumstances set forth above. Such circumstances shall result in relief from damages and other measures. If any such situation should arise, Njord shall inform the Customer accordingly both at the beginning and the end of the period for the current situation. If the situation has lasted for more than two months, both the Customer and Njord are entitled to terminate the purchase with immediate effect.

Changes to the general conditions

Njord reserves the right to change these General Conditions at all times. Any changes to these General Conditions will be posted on the Website.

Disputes

The Parties shall seek to resolve any disputes between them. If this is not possible, the matter can be brought before the Norwegian Consumer Council in the area in which you live. All disputes shall be resolved according to Norwegian law.

Legal Information

This website is operated by Njord Brandtzæg Ryberg Ollestad Our company is registered in Norway under organization number 835 053 962, with our registered address at Askeveien 2, 4324 Sandnes, Norway.